Lead-sharing Disclosure
Plain-language explanation of what happens to your enquiry.
What we share
When you submit a quote request and tick the consent box, we share your name, mobile number, pickup and drop area, moving date, home or load size, services requested and any notes with partner movers. We share a full address only if you provided one.
Who receives it
- One enquiry goes to one mover — the one you choose. We never send the same enquiry to several movers.
- If you clicked Get Quote on a specific mover, only that mover receives your enquiry.
- If you sent a general enquiry, nobody receives it until you choose a mover on your private "My Move" page.
- If your chosen mover declines or cannot do the move, you can choose another, or our team may help you find one. The first mover's assignment is closed before anyone else receives your enquiry.
Calls and WhatsApp
If you use a Call Now or WhatsApp button, you contact the partner directly from your own phone. We record that the button was clicked (without your number) to understand which partners customers contact. The WhatsApp message is pre-filled only with your move areas, home size and date — never your phone number or address — and you can edit it before sending.
How partners may use it
Partners may contact you by phone, SMS or WhatsApp only about the move you enquired about. They must not use your details for unrelated marketing. Report misuse via our contact page — we record complaints and may pause or remove partners.
Commercial relationship
ShiftKaro may receive a fee from partners for enquiries. Customers do not pay ShiftKaro.
Withdrawing consent
You can withdraw consent at any time by contacting us with your enquiry reference. We will stop further sharing and ask partners who already received it to stop using it. See the Privacy Policy.